69
composite score
What recent reviews say
Lim Dental Surgery KL Chinatown has earned strong loyalty from long-term patients who praise Dr Saw and senior staff for skilled, painless scaling and patient education. However, multiple recent complaints describe serious concerns with younger dentists regarding anesthesia mistakes, rough technique, and misdiagnosis that worsened patient pain and swelling. This quality divide between experienced and newer practitioners is the clinic's defining tension.
Praised for
- gentle scaling and filling work
- thorough patient education
- friendly and approachable staff
- experienced and skilled dentists
- transparent communication about procedures
Watch-outs
- poor anesthesia administration
- rough and reckless technique by younger dentists
- misdiagnosis and wrong anesthesia type
- lack of empathy and compassion
- worsened patient outcomes and increased pain
gentlepainlessfriendlyprofessionalthoroughgood-communicationskilled-dentistrushedpoor-communication
Synthesised from public Google reviews, most recent 2026-03-05. We do not republish review text.
Strengths
- Dr Saw's gentle scaling and patient education approach
- long-term patient retention across decades
- transparent, non-pushy recommendations
- specialised root canal expertise
How we scored this
Methodology Star rating 88
Review volume 64
Review recency 100
Review sentiment 40
Profile completeness 75
Verification 0